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“Good ethics is good business” is a belief that has guided our improvements in social and environmental performance over the years and has inspired us to continue to take steps forward in our approach to sustainability, transparency, and accountability.

Last updated as of March 2024

Our Approach to Sustainability

We have a long history of conducting business in a responsible manner, and we are dedicated to upholding a values-based culture. Among our core values is a statement professed by our late founder Ely Callaway, who believed that “good ethics is good business.” This belief has guided our improvements in social and environmental performance over the years and has inspired us to continue to take steps forward in our approach to sustainability, transparency, and accountability. We have committed to publishing a bi-annual Sustainability Report, which will improve transparency in our business and aid us in our future sustainability efforts.

Information published on this page covers the Company’s material disclosures referencing GRI Standards.

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Our Global Sustainability Program

In 2019, at the direction of our Chief Executive Officer with oversight from the Board of Directors, we formally launched our Global Sustainability Program. The goal of this program is to bring increased awareness and structure to our existing social and environmental sustainability initiatives, while also enhancing our sustainability efforts across our global businesses. Members of a Sustainability Core Team, known as Sustainability Champions, are employees who have been selected from throughout the organization to drive large-scale global projects that build upon our existing environmental and social sustainability efforts. Sustainability Champions also promote smaller-scale employee-driven initiatives at the local levels. Quarterly, this Team meets and reports on the progress of the Global Sustainability Program to the Executive Sustainability Committee, comprising our Chief Executive Officer, Chief Financial Officer, all other executive officers, and the General Counsel. The entire Board, as well as the Executive Sustainability Committee oversee the Global Sustainability Program’s goals and objectives, including those related to climate-related risks and opportunities. Discussions around these risks and opportunities and our management approach occur through our regular Global Sustainability Program communication channels, which include quarterly updates to the Executive Sustainability Committee and annual updates to the Board, in addition to quarterly reviews of our ESG performance inclusive of climate change by the Board’s Nominating and Corporate Governance Committee. For further information please see our Investor Relations page.

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Sustainability Strategy Framework

In 2021, as the next step in developing our Global Sustainability Program strategy, Callaway conducted our first Company-wide materiality assessment referencing the Global Reporting Initiative (“GRI”) Standards (the “materiality assessment”), the Sustainability Accounting Standards Board, the Taskforce on Climate-Related Financial Disclosures (“TCFD”), as well as through discussions with internal and external subject matter experts to determine the environmental and social sustainability topics of greatest importance to our stakeholders and of most significance to our business. For purposes of this assessment, stakeholders were defined as those who are affected by our activities and whose actions have the potential to affect the outcome of our business activities, including investors, suppliers, customers, consumers, athletes, industry peers, and employees. We conducted a multi-stakeholder engagement process and utilized a materiality assessment survey to help us understand and prioritize our environmental and social sustainability topics. The stakeholders who were identified and participated in the materiality assessment survey were employees across all of our brands, our suppliers, customers, Board members, and investors. In addition, as part of an ongoing effort to benchmark against best practices, inform decision-making, and stay up-to-date on issues related to our material topics, Callaway regularly engages with a variety of external stakeholder groups throughout the year, including professional associations, non-governmental organizations (“NGOs”), regulators, retailers, our suppliers, and our customers.

Our analysis identified 15 key environmental and social topics that are perceived to have the most significant impact on Callaway’s business and stakeholders. Based on the outcome of the materiality assessment survey, the Company will be focusing on the following four priority topics: ‘Product Design and Innovation’ and ‘Climate Change’ for environmental topics, and ‘Employee Attraction and Retention’ and ‘Diversity, Equity, and Inclusion’ for social topics. ‘Product Design and Innovation’ is a core element of Callaway’s business and presents many opportunities for the Company to improve our environmental performance. ‘Climate Change’ is a topic that affects all of Callaway’s stakeholders and has been identified as a critical issue for responsible companies to manage. ‘Employee Attraction and Retention’ is a principal concern for Callaway’s most important asset — our employees — as is ‘Diversity, Equity, and Inclusion.’ Together, these two social topics are essential to sustaining Callaway’s strong corporate culture and position as an industry leader.

Sustainability Strategy

Good Governance: Ethics and Integrity

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People

Employees

Suppliers

Local Communities

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Planet

Energy Management

Climate Change and Emissions

Waste Management and Recycling

Water and Wastewater Management

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Product

Product Design and Innovation

Product Management

Product Quality and Compliance

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Procurement

Procurement Practices

Supplier Assessment and Engagement

Our Culture

Be humble and hungry • Act with integrity and respect • Dare to be great
Do what you say you're going to do • be a force for good • One team — One company

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People

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Our corporate culture starts with our people. They define us as a company and as an industry leader.

As an expanding global company, we recognize the impact our business has on people around the world. That is why we have made People a fundamental part of our commitment to sustainability. Every day, we strive to promote the health, well-being, and success of the people that comprise our company, our supply chain, and our communities around the globe.

HIGHLIGHTS
People

50%

of management-level new hires and promotions on the U.S. Callaway, Jack Wolfskin, and TravisMathew teams have been women or diverse candidates since 2019

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500,000+

healthy meals were provided to children through Topgolf’s 2021 donations to No Kid Hungry

wheelchair

$1m+

was donated to the Special Olympics through TravisMathew’s Charity Flash Sale in 2021

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$154,000

was raised for two local children’s charities through Callaway Golf Europe’s ‘Big Bag Trail’ community engagement efforts at the 150th Open Championship

Our Employees

Our company cultivates a workplace and a culture that brings out the best in our employees. We seek to attract and maintain the highest quality talent by offering competitive benefits and wellness services, opportunities to grow professionally, and regular performance evaluations, among other initiatives. We have a diverse employee base with a wide range of cultures, experiences, talents, capabilities, and perspectives, and we firmly believe that ethnic, gender, and cultural diversity provide distinct value to our company. Additionally, our Environmental, Health, & Safety ("EH&S") Program is dedicated to maintaining a safe and healthful workplace for the protection of the employees and contracted workers at our facilities, because we view health and safety as not only a matter of compliance, but also as an integral part of our commitment to ensuring the well-being of our people.

Callaway has processes in place for our global operations to ensure we are in compliance with all applicable human rights laws. We also train all our full-time, part-time, and temporary employees on our Code of Conduct and on employee rights and responsibilities during new hire orientation. Our commitment to respect internationally recognized human rights throughout our global operations, in alignment with the Universal Declaration of Human Rights (“UDHR”), and is represented in our Human Rights Policy. Callaway’s culture is rooted in our people and is what brings us together as a team, company, and industry leader.

Callaway strives to create a culture where every voice matters and our employees feel engaged in their work. Beginning with the onboarding process and throughout their career, we create moments for our employees to share their perspectives and insights into how we can improve the way they work and their environment. Through informal discussions with leaders and more formal engagement surveys, we are able to gauge what is most important. Our ability to make improvements based on employee feedback and measure engagement regularly helps us build and maintain trust levels with our employees. We encourage all of Callaway’s new hires to complete a nine-question survey after their first 45 days at Callaway. The results are reviewed and compared to past trends on a quarterly basis, which informs the management teams of areas that may need to be addressed. Results from the new hire surveys have improved Callaway’s New Employee Welcome Guide for managers and have increased proactive communication between HR and hiring managers. We also conduct periodic employee surveys to assess the satisfaction of TravisMathew's employees and the engagement of Callaway’s Corporate Headquarters, NADC, and Chicopee salaried employees, as well as Topgolf’s global associates. Our leaders in each department share results with their team to identify drivers of engagement and develop a plan of action. Leaders subsequently meet with their teams to implement agreed-upon solutions. High-level survey results are also reviewed by our CEO and executive team. In addition, we use a trend analysis from previous reports to assess long-term trends in survey results. If issues are repeatedly identified in particular areas, we conduct narrower pulse surveys to address issues more rapidly.

Enterprise Human Rights Policy

Code of Conduct

EH&S Policy

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Engagement Survey
*2021 survey results
 
Our Suppliers

We consider suppliers to be a valued part of our team. As such, we are committed to working with suppliers that uphold the same standards we have set for our own employees in regard to human rights, health, and safety. We require our suppliers to promote and adhere to all health and safety expectations outlined in our Supplier Code of Conduct, in a manner consistent with the Company’s Code of Conduct, other relevant policies, procedures, and guidance. We perform routine audits to verify compliance with our standards and actively engage with suppliers to address any identified issues.

Currently, Callaway has not identified any serious risks that the Company’s operations pose to human rights. However, Callaway has processes in place for our global operations to ensure we are in compliance with all applicable human rights laws. These standards include, but are not limited to: 

  • No use of involuntary or forced labor 
  • No use of child labor 
  • Provide a workplace free of harassment, discrimination, and abuse 
  • Ensure fair and accurate compensation 
  • Ensure that working hours are not excessive 
  • Use fair and non-discriminatory employment terms and practices 
  • Provide a healthy and safe workplace 
  • Allow freedom of association and collective bargaining 
  • Ensure conflict free sourcing 
  • Deal lawfully with foreign contract and migrant workers
     

Supplier Code of Conduct

California's Transparency in Supply Chains Act of 2010

UK Modern Slavery Act of 2015

Transparency in Supply Chains Act and UK Modern Day Slavery Act Policy 

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Local Communities

Following the lead of our founder, Ely Callaway, we believe it is important to build more than just great products; we are also passionate about building great communities and making a positive difference in the lives of our neighbors — especially those in need. We engage and support our local communities through the Callaway Golf Company Foundation, the Callaway Golf Company Community Giving Program, and a variety of local volunteering and donation initiatives led by our global subsidiaries.

Volunteering

Each month since 1992, our employees and their family members have volunteered with a local non-profit organization. These projects, which are coordinated by a volunteer steering committee, have focused on a variety of charitable endeavors, including improving the environment, youth empowerment, helping homeless and disadvantaged, animal care, and military support. If you are a non-profit in Southern California in need of volunteers, please send an e-mail here and we will be happy to discuss your volunteer needs with you.

Event Donations

The Callaway Golf Company Employee Community Giving Program will consider donations to events for certain U.S. nonprofit organizations within established target groups of Youth, Health, and Military. Please note that donations are subject to product availability and quantity limitations and not all requests for product donations can be fulfilled. We are unable to fulfill requests for specific products or models. 

If your event falls within these guidelines, please click the following link to register your organization and submit a request: www.cybergrants.com/cgc/eventquiz. All donations are at our sole discretion.

Military:

For information about our support of military foundations, please visit our Military Appreciation page.

 

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Planet

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We recognize the importance of addressing climate change, reducing our energy and water consumption, and responsibly managing the waste we generate.

Conducting business in an environmentally sustainable manner aligns with our core value to always act with integrity and respect and we have a long history of implementing positive initiatives to reduce our environmental footprint.

HIGHLIGHTS
Tree

510

trees were planted in the Callaway Forest in Japan in 2022 as part of a partnership with a forest conservation group

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55

Volta EV charging stations are installed in Topgolf venues across the U.S. through the end of 2022

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98%

of Callaway, TravisMathew, and Jack Wolfskin’s U.S. truck-based logistics used SmartWay carriers in 2021

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7m+

silica dry packs have been eliminated from Jack Wolfskin packaging as of 2021

Energy Management

Energy consumption is a primary source of our greenhouse gas emissions (“GHG”), and as part of our commitment to reduce our carbon footprint, we are seeking new ways to lower our overall energy consumption and increase our use of renewable sources.

Since 2005, Callaway has implemented energy efficiency improvements through active participation in utility-sponsored demand-reduction programs while actively pursuing new energy efficiency projects, examples of which are described in this section. Across our operations, we have been able to make reductions through retrofits as well as switching to renewable sources of energy. Callaway also engages with our landlords seeking to implement energy efficiency projects associated with leased properties.

Callaway’s corporate headquarters in Carlsbad, California has made significant updates to improve our energy efficiency. In 2021, more than 40% of the energy used at the headquarters came from renewable sources, supported by a battery storage system that charges up during off-peak hours to help run the building during peak energy use periods, therefore reducing stress on the power grid. We also replaced a 12 million British Thermal Units per hour (“BTU/hr”) boiler with a high-efficiency, low emissions 2.5 million BTU/hr boiler, and installed high-efficiency LED lightbulbs. Despite significantly increasing our building occupancy and adding a data center and 10 electric vehicle charging stations, our total energy consumption was still down by 18% since 2012 at the end of 2021, with 5,578 megawatt-hours (“MWh”) consumed in 2021. At Jack Wolfskin’s Hamburg distribution center, Idstein headquarters, and all except for one owned retail stores in Germany and Austria, 100% of electricity used is from renewable energy.

To supplement these initiatives, Callaway is certified by the U.S. Environmental Protection Agency (“EPA”) SmartWay program, which helps companies advance supply chain sustainability and reduce their carbon footprints. By tracking Callaway’s transportation statistics, we are able to make strategic and sustainable decisions to reduce GHG emissions from our freight network. In North America, Callaway’s truck-based logistics have increased the use of SmartWay carriers from 50% in 2016 to 89% in 2020. In the United Kingdom, Callaway’s vehicle fleet increased the percentage of hybrid or electric vehicles in the fleet from 24% in 2020 to 40% in 2021. Callaway Europe ensures that every replacement vehicle has a lower emissions output than the previous vehicle.

 

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Climate Change and Emissions

We recognize that climate change is a global issue and needs to be addressed comprehensively not only to protect the planet for future generations, but also to ensure strong and sustainable economic growth. We are committed to operating with a focus on sustainability, while continuing to manufacture and distribute high-quality products for our customers and create value for our stakeholders. We calculate our GHG emissions according to the GHG Protocol and disclose these metrics annually in our ESG Data Table.

Callaway has already implemented a number of initiatives aimed at reducing our GHG emissions, including energy efficiency upgrades to our headquarters, facilities, and manufacturing processes. At Callaway’s Chicopee, Massachusetts facility, the Company entered into an agreement with Bloom Energy for a 4.0 megawatt natural gas fuel cell system. This fuel cell should eliminate approximately 1.9 million pounds of CO2 emissions per year.

Callaway’s Sustainability Core Team periodically assesses our climate-related risks and opportunities and reports its findings to the Executive Sustainability Committee and the Board. The climate risk assessment which identified the previously mentioned risk scenarios will be further refined as we continue incorporating recommendations from the Task Force for Climate Disclosure ("TCFD") into our Global Sustainability Program. Continued engagement with our leadership teams will continue to help inform our strategy around climate risk management and mitigation procedures. To mitigate our climate risks and impacts, Callaway is focused on continuing to improve our management of energy, waste, and natural resources. Energy consumption is a primary source of the Company’s GHG emissions, and as part of our commitment to reduce our carbon footprint, we are seeking new ways to lower our overall energy consumption and increase our use of renewable energy sources.

We have identified several climate-related risks that could materially adversely affect Callaway’s business, financial condition, and results of our operations. Due to the seasonality of our businesses, there is the potential for unusual or severe weather conditions (flooding, drought, etc.) and fluctuations in weather patterns caused by climate change to cause significant adverse effects to our business. One such scenario is unfavorable weather conditions, which generally result in fewer golf rounds played and reduced demand for all golf products, and in particular, golf balls. Consequently, sustained adverse weather conditions could materially affect sales. Changing climate patterns may result in both risks and opportunities for our apparel business depending on prevailing temperatures during a season. Unintended inventory accumulation by customers resulting from unseasonable weather in one season generally negatively affects orders in future seasons, which could have a material adverse effect on our business, financial condition, and results of operations. In particular, the Company’s Jack Wolfskin business focuses primarily on outerwear and consequently experiences stronger sales for such products during the cold-weather months and the corresponding prior selling periods. Consumer demand for Jack Wolfskin branded cold-weather products may be negatively affected to the extent global weather patterns trend warmer and reduce typical patterns of cold-weather events or increase weather volatility.

See page 11 of the Company’s proxy statement for further details on Risk Oversight.

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Waste Management and Recycling

We have proactively implemented positive environmental initiatives to reduce our environmental footprint and consider responsible waste management as an essential part of preserving the long-term health of our planet. We actively track our North American hazardous and non-hazardous waste and recycling, which allows us to drive improvement on various performance metrics.

At Callaway’s North American facilities, we recycle cardboard, paper, metal, electronic waste, green waste, plastics, and wood. Where available, we work with local recycling partners to optimize our recycling opportunities, including organizations that uphold the R2 Responsible Recycling Standard for recyclable electronics. Across our global subsidiaries, programs and initiatives have been implemented to address waste management and increase opportunities for recycling.

In an ongoing effort to save paper, across our global offices including Callaway Japan, China, Europe, and Australia have all increased the use of digital information and processes for administrative documents, forms, and invoices. Each office works with their local recycling partners to recycle materials such as paper and cardboard.

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Water and Wastewater Management

We are conscious of the importance of responsible water management, and we strive to reduce, reuse, and conserve water across our operations wherever possible. With manufacturing facilities, distribution centers, and corporate offices around the globe, our approach to water management varies across locations. When it comes to our water usage in our manufacturing processes for our owned operations, we use a limited amount of water. For example, at Callaway’s golf ball manufacturing facility in Chicopee, Massachusetts, one of its manufacturing processes uses a filtration system to recycle 95% of the water it uses. At our headquarters in Carlsbad, California, the irrigation system uses 100% reclaimed water for landscaping, rather than withdrawing city water.

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Product

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While we have a long-standing commitment to reducing waste and increasing efficiency, we also continually seek new ways to introduce sustainability into the way we design, source, and extend the life of our products.

We take pride in developing premium, high-performance products for our athletes and customers. Technical innovation and quality control are critical elements of our production process and are a main source of our competitive advantage. We believe that being a leader in innovation means integrating sustainable practices throughout the product lifecycle.

HIGHLIGHTS
box

1m+

polybags have been removed from iron set packaging shipments due to a packaging re-design implemented in June 2022

Shirt

138

SKUs using sustainable fabrics were adopted for TravisMathew’s Spring Summer 2023 line

Product Design and Innovation

Our passion for innovation drives our effort to bring sustainability into our product designs. We actively work with our development teams and suppliers to find new ways of minimizing our environmental footprint through design improvements. The range of goods offered by our brands creates unique opportunities for each brand to embrace the use of recycled materials and green chemistry in new product lines.

Callaway has made significant investments in research and development to improve the efficiency of our manufacturing processes. These investments effectively resulted in reduced material waste and Volatile Organic Compound ("VOC") emissions. Callaway also uses advanced techniques such as 3-D modeling and artificial intelligence to optimize our design process. Such techniques allow the Company to reduce the number of prototypes needed to arrive at final products, thereby minimizing the energy and materials required to create them.

Since 2019, Callaway Golf Europe has eliminated PVC synthetic plastic, removed all lamination, or alternatively switched to Cellogreen, a recyclable lamination on marketing materials. Callaway Europe also uses Forest Stewardship Council (“FSC”) certified display boards, has an agreement with Green Dot® for the recovery, sorting, and recycling of sales packaging, and 100% of the Point of Sale (“POS”) materials produced are recyclable. Callaway South Pacific has also increased the use of sustainable materials in their POS advertising, by using 100% recycled paper and/or cardboard for posters, bollards, wall prints, and ambassador boxes.

Leaders from across our brands convene regularly to discuss new ways of eliminating cardboard and single-use plastics from our product packaging. To reduce the amount of cardboard in product shipments, Callaway implemented a customer order system that automatically aligns an order with its “best fit” shipping carton and trained our operators to make changes to the packaging and correct the system optimization as needed. Jack Wolfskin has also begun using boxes made from 30% grass-based cardboard for its e-commerce shipments. The grass used is not treated with fertilizers or pesticides and requires significantly less water and chemicals to produce than wood. Callaway is working to convert our single-use plastic packaging to recycled plastic where feasible, and expects that Jack Wolfskin will be the first of our brands to complete this transition. Jack Wolfskin uses recycled polybags in product transport and only uses FSC certified paper bags to bag in-store customer purchases. In 2021, this process eliminated 173,233 kilograms (“kg”) of single-use plastic from Jack Wolfskin product packaging. Callaway also discontinued the inclusion of plastic wrenches with our adjustable drivers and hybrid clubs in 2021, thereby eliminating more than 18.5 metric tons of single-use plastic each year moving forward. Additionally, Callaway Golf Japan changed their custom grip shrink wrap packaging from PET to a biomass plastic, which is 80% derived from plants, in November 2021.

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Product Management

Our commitment to product excellence goes beyond design and manufacturing. We strive to uphold responsible management practices at all stages of the product lifecycle. We have adopted programs and procedures to ensure our raw materials are sourced responsibly, our supply chain factories minimize the use of toxic chemicals by applying green chemistry principles, and our products can be used — and reused — as long as possible. We are committed to delivering products that are safe for our customers and compliant with high quality standards.

Callaway has implemented numerous initiatives aimed at reducing the impact of many of our products at various stages. Examples include reducing the amount of single-use plastic and cardboard packaging used in product transportation, and establishing recycling and scrapping procedures for when our products reach their end of life. Where possible, Callaway seeks to extend the life of our products through product resale, repairs, and donations. Callaway’s ‘Trade In! Trade Up!’ Program encourages our customers to return lightly used golf clubs of any major brand in exchange for a credit toward the purchase of new Callaway products. We then refurbish and sell these clubs at our online store as certified, pre-owned equipment, helping to reduce the number of clubs adding to consumer waste. Callaway is also proud of its warranty program for golf products. In 2021, our Monterrey, Mexico facility repaired 14,243 clubs, thereby extending the life of these clubs. In Japan, Callaway products that do not meet our cosmetic standards and cannot be upgraded to the highest quality by repair are sold in outlet stores to minimize products going to landfill. Jack Wolfskin operates a repair shop in Hamburg, Germany to extend the life of its products and reduce clothing waste. A number of metrics are tracked to help understand the product lifecycle management performance. In a 16-month period from January 1, 2020 to May 1, 2021, customers used the following repair shop services:

  • 3,445 professional wash and treatment services, which makes Jack Wolfskin’s water-repellent products good as new
  • 5,104 warranty repairs
  • 2,303 goodwill repairs
  • 3,356 out-of-warranty repairs.

Callaway sources a range of raw materials from domestic and international suppliers to manufacture certain Callaway products. Callaway sources mainly steel, titanium alloys, and carbon fiber for the manufacturing of golf clubs, and mainly synthetic rubber, thermoplastics, and zinc compounds for the manufacturing of golf balls. To enhance resource efficiency, Callaway maintains numerous initiatives to increase our use of post-consumer recycled materials in products and packaging.

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Product Quality and Compliance

Our commitment to ethical business means delivering premium products that ensure the safety of our customers and minimize the impact on the environment. Our products do not contain hazardous substances, and we regularly test our products to ensure they meet or exceed physical and chemical compliance requirements.

Callaway utilizes the RSL published by the American Apparel and Footwear Association (“AAFA”) to ensure its products comply with global standards such as the Consumer Product Safety Commission (“CPSC”), EU REACH, and California’s Proposition 65 requirements. Jack Wolfskin and TravisMathew also maintain product safety and quality standards according to the Jack Wolfskin Green Book and the TravisMathew Quality Manual, respectively. Jack Wolfskin independently requests that its partners use the “Zero Discharge of Hazardous Chemicals" (“ZDHC”) Manufacturing Restricted Substances List (“MRSL”) which does not permit the use of prohibited chemicals, or that may exceed strict concentration limits, throughout the complete production process. Jack Wolfskin also maintains a partnership with bluesign® to reduce hazards and risks associated with chemicals used in the textile manufacturing process. Currently, over 80% of Jack Wolfskin’s fabrics have been approved by bluesign®.

Conflict Mineral Policy

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Procurement

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We believe premium products require suppliers that share our commitment to quality, honesty, and integrity.

We view our suppliers as an extension of our company and actively manage our supplier relationships in alignment with our belief that “good ethics is good business.” In turn, we prioritize selective, long-term supplier partnerships that uphold socially responsible business practices throughout our supply chain.

HIGHLIGHTS
trophy

7

times Jack Wolfskin has been awarded ‘Leader’ status by the Fair Wear Foundation

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100%

of the down used by Jack Wolfskin has been certified by the Responsible Down Standard

Procurement Practices

We have a longstanding commitment to responsible procurement. Over the last decade, we have consolidated the number of our manufacturing partners as much as possible, allowing us to build deeper, long-term relationships with fewer suppliers, and work together to achieve socially responsible procurement. Through consolidation, we have been able to collaborate more closely with our suppliers and maintain a greater level of oversight of social and environmental performance. We have implemented a number of practices and processes to ensure compliance with our social and environmental standards.

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Supplier Assessment and Engagement

In order to drive continuous improvement in our supply chain, we regularly assess new and existing suppliers through an extensive auditing process. We conduct various types of audits, including: regular and occasionally unannounced on-site audits conducted or attended by our personnel; collaborative or self-audits; and periodic third-party on-site audits. Our audits evaluate the performance of each supplier facility by applying a comprehensive catalogue of criteria aligned with our Supplier Code of Conduct, as well as standards and best practices established by our third-party audit responsible sourcing partners and benchmarked against recognized standards.

We strive to follow the applicable law on socially responsible business practices among our employees and throughout our supply chain. Our Supplier Code of Conduct is designed to educate our suppliers about the importance of providing safe working conditions, treating workers with respect, and using responsible manufacturing processes. If you have any questions about our supplier responsibility efforts, please send inquiries here.

If human rights violations are suspected at any of our facilities or a facility supplying product to us, please contact us here. Violations can also be reported by calling +1 (760) 931-1771 and requesting to speak with the Chief Ethics Officer.

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Children’s Products

We test and certify compliance of children’s products according to the Consumer Product Safety Improvement Act of 2008 (CPSIA) and use guidance provided by the Consumer Product Safety Commission (CPSC). CPSIA Certificate Lookup:

We work closely with certified laboratories to test the materials in our products against current regulatory requirements. We also require our suppliers to follow these requirements. If you have any questions about compliance for Callaway Golf children’s products, please send inquiries here.

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How to get in contact with us

If you have any questions about sustainability, you can email us at globalsustainability@tcbrands.com. If you have any questions about compliance, you can email us at corporatecompliance@tcbrands.com or if you would like to write to us, our U.S. address is: Compliance Question, Topgolf Callaway Brands Corp., 2180 Rutherford Road, Carlsbad, California 92008.